The Alpha School Store is the official online shop for exclusive Alpha School and Alpha High gear, designed to embody the energy, values, and pioneering spirit of the Alpha community. It features apparel, accessories, branded merchandise, and items that represent individual campuses and our schools as a whole community.

Send your request to our customer service team via our contact form, including the merchandise item name, a hyperlink, and any relevant links to examples of the product, and we will do our best to accommodate your suggestion.

The store offers a variety of Alpha-branded merchandise, such as:

• Apparel (T-shirts, hoodies, hats)
• Accessories (bags, water bottles, stickers)
• Special limited-edition items
• Community-exclusive drops (Sign up for updates in the store footer to be the first to know about exclusive merch releases)

Yes! The Alpha School Store will feature exclusive and limited-edition gear that reflects the brand's identity and mission of empowerment, innovation, and lifelong learning. Sign up for updates in the store footer to be the first to know about exclusive merch releases.

1. Browse available products.
2. Select your size and desired quantity.
3. Add items to your cart.
4. In your cart, select either "Shipping" or "Campus Pickup." The "Shipping" preference allows you to pay UPS to ship your item directly to your address. "Campus Pickup" lets you pick up for free at your campus location, with no extra shipping cost.
5. If you prefer to pick up on campus, select search and select your campus address, enter your name, email address, and phone number. Keep an eye out for email notifications of when your order is available for pick-up (approx. 7-14 business days).
6. Checkout with secure payment.
7. You'll receive an order confirmation via email.

If an item's size and color variation are not crossed out, then there is inventory of that item available for purchase. If an item's size or color is crossed out, then it is not available for purchase at this time.

We love receiving feedback from our customers. If you would like to see more of a specific item, let us know by dropping a message in our contact form.

We aim to provide a unique size chart for every product on the detailed product page. When viewing the expanded product details, look for the "Size Chart" link after the product description.

Please refer to the Wear & Care Suggestions for complete details on caring for your items. If your product has a unique or specific care suggestion, it will appear as a link after the product description on the product page.

We do currently offer pre-orders, but not backorders. To stay up to date with exclusive product drops, opt in to our marketing emails in the footer of our emails or during checkout in your order. If you have any issues with this, please reach out to our customer service team by submitting a message through our contact form.

No shipping costs are applied to your order when you pick up on campus. If you opt for shipping directly to your address, UPS determines the shipping rate based on your order's weight, the level of expedited shipping you select, and the distance from our fulfillment center.

We do not currently offer international shipping.

If you have selected a UPS shipping method for your order, the tracking number and real-time updates will be emailed to you. If you have selected "Campus Pickup," your campus coordinator will email you with your specific pick time, day, and location details.

Please reach out to our customer service team by submitting a message through our contact form.

Order customization, like name and state embroidery or patch application, is made after the order is placed and is subject to current order volumes. Please reach out to our customer service team by submitting a message through our contact form for an update on your specific order. Please provide your order number and any other relevant details in your question submission.

If you opt for shipping directly to your address, UPS determines the shipping rate based on your order's weight, the level of expedited shipping you select, and the distance from our fulfillment center. If you opted for "Campus Pickup," no additional shipping cost is applied to your order.

If you have not received your package yet, check your email notifications first. If you have not received an update in over 5 days, we suggest contacting our customer service team via our contact form.

Yes, we accept returns within 30 days of purchase. Custom embroidered items cannot be returned.

All other details can be referenced on the Refund Policy page.

We have a 30-day return policy, meaning you have 30 days from receipt to request a return.

Custom embroidered items cannot be returned. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. Your refunded items can be dropped off at your campus location by your campus coordinator/lead guide. You can always contact us for any return questions at info@alphaschool.store.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. Your refunded items can be dropped off at your campus location by your campus coordinator/lead guide. You can always contact us for any return questions at info@alphaschool.store. Please reach out with any questions or comments about any wrong or damaged products.

If you have received the wrong product, please reach out to our customer service team by submitting a message through our contact form, and we will do our best to resolve the error. Please provide your order number and any other relevant details in your question submission.

Yes, you do need an account to shop at the Alpha School Store. Customers who create accounts and opt in to marketing emails will receive notifications about exclusive offers and product releases. Additionally, having an account will make your future orders easier and faster, as your billing and shipping information will be saved.

Once your payment is processed, our team in Austin, Texas, will begin fulfilling your order. Personalization of your order occurs after it has been placed. We take great care in creating, customizing, packing, and shipping your items. After your order has been sent to your shipping address or campus pickup location, you will receive an email notification with all the relevant details.

If you have not yet received your order's shipping confirmation, you can reach out to our customer service team by submitting a message through our contact form. However, if your order has already shipped, then you will need to refer to our Refund Policy.

Reach out to our customer service team by submitting a message through our contact form.

We accept all major credit and debit cards.

Alpha School Store gift cards are digital vouchers with set monetary values, acting like cash for purchases, usable for full or partial payments (including tax/shipping), and can be split across multiple orders.

No. Alpha School Store gift cards do not have an expiration date.

We recommend buying a new, additional gift card as a quick solution.

If you are having issues with a discount code, double-check that you are entering it correctly, including its case sensitivity. To be effective, discount codes must be entered exactly as they were generated. Feel free to reach out to our customer service team by submitting a message through our contact form if you continue to have issues.